Account Manager, Melbourne - Mediaverse

Mediaverse, an award-winning media intelligence agency, is seeking an Account Manager to join our vibrant team. Mediaverse specialises in media analysis providing Corporate affairs, Media relations and PR teams with actionable insights relating to their media coverage.

Working with a team of Account Managers and Analysts you will be responsible for managing all aspects of the relationship with your assigned clients. This will include developing and managing the analysis and reporting framework, quality control, client satisfaction and working with the client to develop solutions for their media analysis needs.

Key Responsibilities

  • Liaise with clients to determine key drivers of analysis requirements and build effective analysis and reporting frameworks
  • Ongoing development of clients’ analysis and reporting frameworks to meet changing client requirements
  • Solving challenges presented by clients and client projects
  • Production planning for each client project
  • Conduct analysis and reporting for clients supported by Analysts
  • Quality control of work carried out by Analysts working on each client account
  • Maintain ongoing client relationships through regular contact and meeting client satisfaction KPIs and Service Level Agreements
  • Identify opportunities for revenue growth
  • Stay abreast of broader developments and issues within client’s own organisations, in the media and across their industry in general


  • Client management experience in media and communications (or a related industry)
  • Excellent communication skills, both written and oral
  • Advanced project management and time management capabilities
  • Strong attention to detail
  • Well-read and up to date on national and world affairs
  • Strong skills in Microsoft Office, including Excel, Word and PowerPoint
  • Solid understanding of corporate affairs, media relations and issues management practices
  • Degree qualified in PR, communications, journalism, public policy or similar would be advantageous
  • Experience in media analysis and reporting would be advantageous

Please forward your application to:

Applications Close: 30th March 2018

General inquiries

If you would like to inquire about working at AAP, or if you would like to send us your details, please use this form to get in touch.